Customer service hours:
Monday to Friday, from 8 am to 9 pm.
Incident report helpline
900 330 029
Customer service hours:
Available 24 hours a day, 365 days a year
Phone line for reporting meter readings
900 816 629
Call us on this 24-hour phone line to give us your meter reading. You’ll need to give your account number (shown on the meter reading notification or on the header of the bill).
Customer service hours:
Available 24 hours a day, 365 days a year