Cita previa
Puedes decidir cuando quieres que te atendamos para realizar cualquier gestión relativa a tu contrato.
By doing this we can offer you personalised information on your town or municipality.
Customer service hotline
984 768 030 - 900 330 019
Customer service hours:
Monday to Friday, from 8 am to 9 pm.
Incident report helpline
900 330 029
Customer service hours:
Available 24 hours a day, 365 days a year
Phone line for reporting meter readings
900 816 629
Call us on this 24-hour phone line to give us your meter reading. You’ll need to give your account number (shown on the meter reading notification or on the header of the bill).
Customer service hours:
Available 24 hours a day, 365 days a year
Use this phone for inquiries or business dealings.
Customer service hours:
From 8 am to 9 pm.
Puedes decidir cuando quieres que te atendamos para realizar cualquier gestión relativa a tu contrato.
In order to complete the procedure we will ask you for your identity document: DNI, NIE or NIF.
If your inquiry is related to a payment, invoice or contract.
If you are not the account holder, we will need the document authorising you to act on their behalf.
Check the documentation required for new supply connections.
Address
Para conocer qué oficina le corresponde, selecciona el municipio.